Legal
Terms & Conditions
The terms on which we sell to you.
1. Who we are
This store ("iFantasy Shop", "we", "us") is operated by [legal entity name], a company registered in [jurisdiction] under number [company number], with its registered office at [registered address]. You can reach us via our Contact page.
[Solicitor to confirm the contracting entity, trading name and registered details.]
2. Age restriction — 18+
You must be 18 or over to browse or buy from this store. Products are intended for adults only. By placing an order you confirm you are of legal age.
[Solicitor to confirm age-verification wording and any category-specific restrictions.]
3. Guest checkout & accounts
You can order as a guest without creating an account, and your purchases are not linked to any other iFantasy service. Where an account is offered, you are responsible for keeping your login details secure.
[Solicitor to confirm account terms, if accounts are enabled at launch.]
4. Orders and acceptance
Your order is an offer to buy. A contract is formed only when we send a dispatch confirmation. We may decline or cancel an order (for example, if an item is out of stock or mispriced) and will refund any payment taken.
[Solicitor to confirm order-acceptance, cancellation and pricing-error clauses.]
5. Prices and payment
Prices are shown in pounds sterling (GBP) and include VAT where applicable. Payment is taken at checkout through our payment provider; we do not store your card details. Your statement will show a neutral billing descriptor, never the store name.
[Solicitor to confirm VAT treatment, the named payment processor and the exact billing descriptor once the merchant account is finalised. Payments are currently in sandbox/test mode.]
6. Delivery
We deliver within the United Kingdom in plain, unbranded packaging. Options, prices and timings are set out on our Delivery & returns page, which forms part of these terms.
[Solicitor to confirm risk/title transfer and any international-shipping terms.]
7. Cancellations, returns and refunds
Your statutory right to cancel within 14 days, and the exception for sealed intimate products opened for health or hygiene reasons, are described in our Delivery & returns and Hygiene policy. Nothing in these terms affects your rights under the Consumer Rights Act 2015.
[Solicitor to confirm returns wording aligns with the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.]
8. Products
We take care to describe and picture products accurately, but slight variations may occur. Availability is not guaranteed until your order is accepted.
9. Intellectual property
All content on this store is owned by us or our licensors and may not be reused without permission. [Solicitor to confirm IP and acceptable-use wording.]
10. Our liability
[Solicitor to draft the liability and exclusions clause. Must not exclude liability that cannot lawfully be excluded (e.g. death or personal injury from negligence, fraud, or consumers' statutory rights).]
11. Governing law
These terms are governed by the law of [England & Wales / relevant UK jurisdiction], and disputes are subject to its courts.
[Solicitor to confirm governing law and jurisdiction.]
12. Changes
We may update these terms; the version that applies to your order is the one published when you place it.
13. Contact
Questions about these terms? See our Contact page.